Sympathetic Heart Standing Spray™

Excellent service, superb flower quality, etc. BEST flower shop I have ever been to! Owners are easy to work with and willing to work with you on any size order.

Thrilled with our special request pieces! Michael and his team are awesome.

Very nice and friendly over the phone. I couldn't decide on an arrangement, so I let the professionals decide. Was excited to see the flowers that would be delivered to my mom's workplace. Unfortunately, I was rather embarrassed by the arrangement. It did not look like a professional had put them together. In fact, it looked like some nice flowers just stuck in a vase. I didn't say anything, but when my mother told me later that she wasn't very impressed with the arrangement, I had to agree with her. Very disappointing.Update: The owner Michael McKenna called me, to not only apologize, but to also to see how he could make it up - right down to offering to refund my money (which I declined). I appreciate the time, attention and offer to make it right and will take him up on it the next time I need an arrangement for a special occasion. I'm upgrading my my review, not for the arrangement, but for their service to make sure their customers are happy and satisfied.Latest Update: I took Michael McKenna's offer up for Mother's Day and boy did he deliver! Absolutely gorgeous arrangement and he threw in a box of truffles. Prior to picking them up, we had agreed on a very discounted price. When I got there he told me just to take them. SO generous, but I couldn't - talk about wanting to satisfy his customers and stand behind his guarantee! BTW - he was so bother by the first delivery to my mother, he thought about how it could have possibly happened - plausible reason and what probably happened - flowers were put in vase with ticket, awaiting designer to arrange. Delivery person grabbed them before arrangement was made.